Introducing Bob and Jan’s Bottle Shop, your go-to destination for premium alcoholic beverages. Our products are exclusively available to individuals 21 years old and above, and our delivery carrier may require proof of age upon delivery. We require a signature for all deliveries, ensuring that only persons aged 21 and above can accept the package.
Our extensive collection of spirits and wines is available for purchase in California, with the title passing to you upon purchase. Please note that as the buyer, you are solely responsible for the shipment of your purchase. Upon placing an order, you authorize us to engage with a common carrier to deliver your purchase on your behalf. However, we make no representation regarding your right to import spirits or wine into your state. It is your responsibility to determine the legality and potential consequences of having alcoholic products shipped to you.
At Bob and Jan’s Bottle Shop, we take pride in offering only the finest quality alcoholic beverages. We understand the importance of responsible consumption and urge our customers to do the same.
How Do We Ship
We utilize FedEx Shipping Carrier to deliver all our packages. There will be a few options available for delivery at checkout with price direct from the shipping company. The Carrier will request an adult (21+) signature at the time of the delivery. In some cases, the shipping company will request an ID for age verification. FedEx reserves the right to deny the surrender of the package if the proof of age is not available.
Shipping Costs
We understand the importance of transparency and fairness when it comes to shipping costs. The Carrier calculates the shipping charges based on weight, destination, delivery method, & the adult-signature requirement. Accordingly, the additional signature precaution ensures that your purchase reaches the intended recipient responsibly and securely.
Tracking Your Package
Once we receive your order, we will fulfil it within 1 business day and send you the tracking information. Pick ups from FedEx are daily from our store located in Cambria, CA.
Shipping Information Changes
At Bob and Jan’s Bottle Shop, we prioritize efficiency and accuracy in our fulfillment process, ensuring prompt delivery of your orders. However, we understand that circumstances may arise, requiring a change in shipping address. While we strive to accommodate such requests, please note that due to the intricacies involved, alterations in address can be challenging to implement. To facilitate a change in shipping address, we kindly request you to reach out to our dedicated support team at [email protected]. Our professional and friendly representatives will be delighted to assist you promptly, ensuring a smooth transition of your package to the desired location.
Please, note, address changes after the package has left our premises is up to the discretion of the carrier and we are not liable for any additional costs.
Cancellations
You can cancel your purchase at any time PRIOR to it leaving our store. All cancellations are subject to a 25% processing and restock fee.
Returns & Refunds
In accordance with California State law, the returns of all alcoholic beverages is prohibited. All sales are FINAL.
It is important to note that all shipping and handling costs are non-refundable once we confirm the package is on its way to you. In the event that a parcel is returned to us due to being undeliverable, we will refund the cost of the products. We deduct a 25% processing and restock fee, in accordance with our standard refund policy. The costs associated with shipping and handling are NON-REFUNDABLE!
Pricing
Please, note, that all prices are subject to change without notice. While we strive to maintain accurate pricing, Bob and Jans Bottle Shop is not responsible for typographical errors and reserves the right to change incorrect pricing at our sole and absolute discretion. We also reserve the right to revise these terms and conditions at any time. Your continued use of our website following any changes acknowledges your acceptance of those changes and their applicability to you. If you do not agree with these terms and conditions of use, please refrain from using our website. In the event that you breach any of these terms and conditions of use and are not over the age of 21, your right to use our website shall automatically terminate. Shop with confidence at Bob and Jans Bottle Shop, where quality and responsibility are our top priorities.